Recent Why SERVPRO Posts

Lordstown Motors Unveils The Endurance: First Electric Pickup Truck

6/26/2020 (Permalink)

SERVPRO owners Jimmy, Andy, and Katie Dobson with Lordstown Motors CEO Steve Burns Pictured is SERVPRO owners Jimmy Dobson, Andy Dobson, and Katie Dobson with Lordstown Motors CEO, Steve Burns

On Thursday, June 25, 2020, Lordstown Motors unveiled The Endurance Pickup truck at the Lordstown assembly plant to a crowd of around 300 people.  It is the first fully electric pickup truck projected to hit the market in early 2021.

The event featured speeches by the Secretary of Energy, Dan Brouilette, and Vice President Mike Pence. Vice President Mike Pence began his speech by stating, “It really is an honor to be here. To be able to drive up and unveil what will soon be the first fully electric pickup truck on the market in the United States of America. Ladies and gentlemen, I give you the Lordstown Endurance.”

When Lordstown Motors CEO Steve Burns spoke at the event, he alluded to the importance of this kind of innovation for the Midwest and the Mahoning Valley. According to WKBN, Burns stated, “I think people expect this kind innovation to come from the coast. There’s nothing wrong with California, but the Midwest is where cars are made. The Midwest happens to be where the most pickup trucks are sold, and so we thought, why should California have all the fun?” The plant will need to hire a few hundred workers to keep the production timeline up to speed.

Live coverage by the media was available on YouTube, and WKBN 27’s website.

The marketing department of SERVPRO of Southern Trumbull County was honored to be able to attend the live event and watch the unveiling first-hand. In an interview with WKBN, SERVPRO Trumbull County owner, Jimmy Dobson stated, “To look at this truck, how it’s put together and the look of it is amazing, how it will perform for us and the efficiencies we’ll get out of it, we’re absolutely excited about it.” Vice President Mike Pence was in the passenger seat, as it was driven on stage.

SERVPRO intends to support the local company and purchase the Endurance truck when it is available in early 2021. We can not wait to see what is next for the Mahoning Valley.  

Hoarding: We’re Here to Help!

3/28/2020 (Permalink)

image of a room after hoarding has taken place; content visible everywhere A person with a hoarding disorder experiences distress at the thought of getting rid of the item

Compulsive hoarding or a hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with a hoarding disorder experiences distress at the thought of getting rid of the item. Therefore, the person holds on to items regardless of their actual value and excessive accumulation occurs. Hoarding can range in severity and can lead to cramped living conditions. Depending on the severity, the house may be filled to capacity with piles upon piles in hallways, on countertops, stoves, desks, virtually any available space.

People with a hoarding disorder usually need to seek medical counsel prior to seeking a fresh start. If you decide to help a loved one, here are a few tips:

  1. Start by taking pictures throughout the entire house
  2. You will need personal protection equipment such as disposable gloves, dust masks/ respirator, steel toe boots, hard hat, and goggles to avoid exposure to mold, parasites, and other health concerns that may be present. Cleaning and disinfecting supplies, contractor garbage bags, sponges, mops, brooms, and ladders.

If the house contains biohazardous waste, it is best to call a professional cleaning company. Biohazardous waste cannot be cleaned with normal cleaning supplies. 

  1. The first room to be cleaned should be the bathroom because you will need a sink and running water.
  2. Next, separate the trash from the salvageable items. Once that is completed, separate the salvageable items into items you will keep and ones to be donated.
  3. Finally, you can begin the clean and sanitizing process.
  4. If you’re loved one will be returning to the home, be sure to provide constant support to keep a healthy and clean-living space.

If you would like further information regarding hoarding and treatment options there are many resources available.

Mayo Clinic

American Psychiatric Association

SERVPRO of Southern Trumbull County specializes in the cleanup and restoration of residential and commercial property. We will work discreetly with you and your family. We are trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration.  Call today! (330) 392-6355

Top of the Line Restoration Equipment in Trumbull County

3/28/2020 (Permalink)

image of a semi-truck packed full of air movers and dehumidifiers The last few decades have seen very rapid growth in technology and equipment in all industries, and the restoration industry is certainly no exception

The last few decades have seen very rapid growth in technology and equipment in all industries, and the restoration industry is certainly no exception. With such advancements made, jobs are being completed faster, response time has decreased vastly, and overall operations have become more efficient. These things benefit restoration companies and the customer, in more than one way. We will be touching on a few of these aspects and how advanced equipment affects the industry today:

Moisture Detection and Measurement Equipment

Specialized drying equipment is used to recognize, measure, and inspect a property’s moisture levels. Infrared cameras are one advancement that aids in detecting water through materials like walls, ceilings, and floors.

Water Extraction Equipment

To speed the drying process as much as possible, restoration professionals use powerful extraction equipment, like submersible and gas-powered pumps. While, truck-mounted and portable extraction units can be used to do the same thing.

Drying Equipment

Today, industrial sized air movers and dehumidifiers are used to extract all remaining moisture from ceilings, walls, and floors. High speed air movers evaporate water at a much higher rate than ever before.

To learn more about our advanced equipment and how SERVPRO® of Southern Trumbull County operates on jobs visit our webpage.

Why Call a Disaster Recovery Service Near Me?

3/27/2020 (Permalink)

image of SERVPRO vehicles ready to arrive on a job scene One call to SERVPRO® can take that overwhelming situation and create a peace of mind that everything is under control

What does it mean to be a full-service restoration company?  How important is it to a potential customer to work with one company from start to finish on disaster recovery?

When water or fire damage strikes a home or business, it can be very overwhelming for the business or homeowner. SERVPRO® of Southern Trumbull County will take charge of the overwhelming situation and make it “Like it never even happened.”

This is not just a slogan or a company byline, it is because SERVPRO® of Southern Trumbull County is a full-service restoration company! Full service means that we can perform all the necessary mitigation, including but not limited to, demolition, water extraction, spraying anti-microbial, content manipulation and disposing of non-salvage materials. 

Once these tasks are performed, we place air movers, dehumidifiers and air scrubbers to make sure all moisture is removed from the home or business. The drying process needs to thorough and complete to lessen the chance of mold growth.

Once mitigation is finished, we turn the job over to the construction (rebuild) division who can facilitate the put back of everything, the way it was, before the damage occurred. This is where we live up to our slogan of making it "Like it never even happened."

One call to SERVPRO® can take that overwhelming situation and create a peace of mind that everything is under control. Our sales reps, production manager, crew chief’s and construction project managers will keep the customer updated throughout every phase of the process.

We will make sure there is open and honest communication and not proceed with any work without proper authorization from the customer and adjuster.

So, if you want a ‘one stop shop’ for your water or fire damage restoration needs, make SERVPRO® of Southern Trumbull County your first call at 330-392-6355.

Cleanup & Biohazard Professionals in Warren, OH

3/25/2020 (Permalink)

SERVPRO® image of COVID-19 at the molecular level While the CDC continues to inform and prevent the spread of this disease, SERVPRO® of Southern Trumbull County is fighting the same fight

The present state of the country is no secret, the Centers for Disease Control and Prevention is constantly responding and informing in wake of the coronavirus. The sickness that results from this disease is termed ‘COVID-19’. While the CDC continues to inform and prevent the spread of this disease, SERVPRO® of Southern Trumbull County is fighting the same fight.

Our cleaning professionals are uniquely trained during this pandemic to clean and disinfect your home or commercial building. Using protocols put in place by the CDC, years of experience on staff, the latest technology and equipment, and the most efficient cleaning procedures; SERVPRO® of Southern Trumbull County will go above and beyond in the professional cleaning of your property.  The CDC calls for the cleaning of “high-touch” surfaces like counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, and tablets.

While doing this we will use a hospital-grade disinfectant with a ‘kill claim’ against the coronavirus. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC, and Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

Stay up-to-date on all things coronavirus and our services by following us on Facebook.

Continuing Education Classes for Insurance Agents in Trumbull County

3/25/2020 (Permalink)

image of street sign with arrows talking about continuing education A major part of being an insurance agent is taking ‘Continuing Education’ courses to stay relevant in the industry and constantly improve skills

SERVPRO® of Southern Trumbull County works each and everyday on our relationships with the insurance agents in the surrounding community. We realize just how important these relationships are and call on agents while on routes as much as possible.

A major part of being an insurance agent is taking ‘Continuing Education’ courses to stay relevant in the industry and constantly improve skills.  Many states require agents to take a certain number of hours in numerous different categories of CE classes.

We at SERVPRO® of Southern Trumbull County offer both credited and non-credited courses for insurance agents, insurance adjusters, and looking into courses for real estate agents. We offer classes like biohazard cleanup, ethics, understanding mold, and restorative drying for water damage. These will provide agents with the latest industry knowledge, they will aid in better serving their customers, and even provide an opportunity to cultivate relationships with fellow local agents and restoration professionals.

SERVPRO® Nominated for 4 Categories in Tribune’s Readers’ Choice Awards

3/3/2020 (Permalink)

Graphic showing images of offered services and thanking people for nominating SERVPRO as being the best in these categories We would like to thank readers of the Tribune Chronicle for nominating us for the above mentioned services for the 2020 Readers' Choice Awards!

Each year, the Tribune Chronicle hosts the Readers’ Choice Awards where readers nominate local area businesses for being the best at what they do in a variety of categories.

We are pleased to announce that SERVPRO® has been nominated for four of those categories: Disaster Restoration Services, Carpet & Upholstery Cleaning, Pressure Washing, and Cleaning Service.  

In order to vote, you must obtain the ballot that will be published in the Sunday, March 15th edition of the Tribune. Once you’ve filled out the ballot, you can mail it in or drop it off at the Tribune offices located at 240 Franklin Street SE in Warren, OH.

Our SERVPRO® team is comprised of highly trained and dedicated professionals who specialize in fire, water and storm damage restoration services throughout the Trumbull County area. In our industry, immediate action is often needed, so we provide emergency cleaning and restoration services 24 hours a day, seven days a week.

SERVPRO® also specializes in residential and commercial cleaning services that include carpet & upholstery cleaning, HVAC cleaning, pressure washing, odor removal, and much more.

We would like to thank those who nominated us for being the best in these categories! Be sure to grab your ballot on March 15th to cast your votes for your favorites.

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SERVPRO in Warren, OH Can Handle Large Loss

3/29/2019 (Permalink)

SERVPRO has the staff, equipment and training to respond to large scale disasters

With over 1,700 SERVPRO franchises throughout the country, residents of Warren, Hubbard, Champion, Cortland and the surrounding communities can rest assured that the local SERVPRO in Warren, OH will respond quickly to your call.

Wherever and whenever it’s necessary, SERVPRO will respond at any time—even on major holidays. At SERVPRO of Southern Trumbull County, we offer around-the-clock emergency services, so when you call us at 2 a.m., we’re there for you!

Our franchise at SERVPRO of Southern Trumbull County is one of distinction. We are unlike any other restoration company in the area in that we are a Large Loss franchise. This title given to us by SERVPRO corporate, indicating that we have the staff, equipment, and the training to respond to large-scale disasters. No matter how extensive the damage, we’re there to make it “Like it never even happened."

When large scale disasters occur, SERVPRO of Southern Trumbull County will be quick to respond. Our SERVPRO team has recently returned from a six month stay in North Florida serving the victims of Hurricane Michael and the hard-hit communities in that region.

Our franchise owner has lived, worked and raised his family in Trumbull County and has served the community for over 35 years. He and his staff have responded to residential, commercial and large loss disasters in this area and throughout the country. He is invested in this community, supporting non-profits and other philanthropic initiatives.

We know that as a property owner… you have choices. SERVPRO of Southern Trumbull County wants to earn your trust and serve you well beyond just the first time.

We follow IICRC Standards regarding cleaning, inspection and restoration. Your property will be treated as though it were our own.

Call SERVPRO of Southern Trumbull County with all your restoration or cleaning service needs at (330) 392-6355.

Insurance Adjusters Are Inclined to Choose SERVPRO

3/29/2019 (Permalink)

Most insurance adjusters prefer to work with a restoration company that responds quickly to damages

If you’re like most people, emotions run high when your home or business has been devastated by fire, water or storm damage. What do I do first? Who do I call? Who can I trust? Will my insurance cover this? The latter question is one that brings about the most anxiety and worry as the insurance claim process runs its course.

As a entity in the restoration business for over 35 tears, we find that most insurance adjusters prefer to work with a restoration company that responds quickly to damages, makes accurate assessments of losses and can produce an estimate as soon as possible. The same can be said of Commercial clients as well. Here are a few factors that may encourage an insurance adjuster or property owner to contact a SERVPRO of Southern Trumbull County first.

Response Time is Key

Adjusters and property owners want to work with a restoration company that responds to reports of damage as soon as they are received.  

SERVPRO of Southern Trumbull County prides itself on its ability to maintain a fast response schedule. A response to your call be received with one hour. If our service is needed, technicians will be dispatched within 90 minutes of your call. 

SERVPRO of Southern Trumbull County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response anytime day or night.

As soon as an estimate is ready, SERVPRO will upload this documentation to a database. Insurance agents and adjusters can access this information through the Claims Information System.

Electronic Claim Information Insurance adjusters require accurate information in order to process a claim. An electronic claims system makes documents such as an estimate and loss assessments, available.

Insurers can access documentation and check to make sure that an estimate is reasonable based on the costs of restoring comparable damage thus making it easier to process the claim.

Timely Claim Settlement Adjusters and property owners share an interest in settling an insurance claim. The sooner a claim is settled, the more understanding the client will have as to which aspects of damage are covered or not covered.

These are only a few reasons why an insurance adjuster and client may both prefer to rely on SERVPRO of Southern Trumbull County for restoration services.

You can depend on SERVPRO of Southern Trumbull County for these residential services. Call SERVPRO of Southern Trumbull County at (330) 392-6355 for more information. 

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Preparing for a Weather Emergency

3/28/2019 (Permalink)

Extreme weather can occur with little warning

Preparing for a Weather Emergency

Extreme weather can occur with little warning. For most, feelings of fear and anxiety slowly creep in. If property damage is a result, that can even make matters worse. Everyone needs to be prepared.

For example:

Organize your finances. When it comes to preparing for weather emergencies, knowing your financial situation is as important as a fully charged flashlight. Financial documents that are up-to-date, in one place, and portable can make a big difference during this stressful time.

Know your insurance. Find out if any home insurance policy will pay for temporary shelter. You may need to replace clothing, furniture, or other items if you are affected by a hurricane, tornado, or other severe weather.

Floodproof your home. If you've been a victim of a hurricane in the past, or you live where storms frequently occur, your home may become flooded. It may be wise to purchase flood insurance and have a flood response plan. The FEMA website has more information.

Plan for your pets. If you are like most pet owners, your pet is an important member of your family. Animals also are affected by disasters just like us. Having a plan for your pet can insure their safety.

More tips...

The items listed below should be in your home at all times for any unforeseen disaster that may occur.

  • First Aid Kit
  • Unused Candles
  • Flash Light and Extra Batteries
  • Water Bottles & Packaged Food
  • Battery Powered Radio

Candles are extremely important to have in your home at all times. Know exactly where to locate them to reduce the anxiety of walking around in the dark. 

A first aid kit should always be in your home, whether it is to prepare for a disaster or just to treat common injuries.

Flash light and extra batteries are essential during and after a storm just in case you need to evacuate your residence.

It is difficult to predict how long the electricity will be unavailable, which is where battery powered radios come in handy.

Water bottles and packaged food will also be needed in case household appliances are not functioning.

Additional weather disaster planning tips can be found here

If your property has incurred any damages after a storm or if you're in need of cleanup call SERVPRO of Southern Trumbull County at (330) 392-6355 to minimize any inconvenience in your life and restore your property back to "Like it never even happened."

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Top Restoration Company Award

3/26/2019 (Permalink)

SERVPRO ranked at the top of the Restoration Services category

'Entrepreneur Magazine's' Franchise 500 List ranks SERVPRO at the top of the restoration services industry for the 15th consecutive year. 

SERVPRO of Southern Trumbull County, a cleanup and restoration company in Warren, Ohio, continues to be a local leader in that segment.

Jim Dobson, Owner of the SERVPRO of Southern Trumbull County franchise, said the company has also achieved the number twelve ranking overall in the 'Franchise 500' for 2018. 

The SERVPRO brand was also among the Top 20 in brand recognition along with other recognizable companies such as McDonald's, Re/Max and 7/Eleven. 

Dobson also commented that "these results show that our industry is strong and the ability to innovate and attract new customers is what will carry us into the future." 

Dobson also stated that SERVPRO of Southern Trumbull County seeks strategically based alliances that share his vision to serve the community that he lives and works in everyday. "We're very proud to be a part of the best in category organization" said Dobson.

"Any time we can help our customers return to their home or business following a disaster as quickly as possible, it's a win for everyone!"

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Water Loss Tips for Niles, Ohio Residents

3/26/2019 (Permalink)

Sewer Backup from Basement Drain

Understanding Water Loss

Whenever SERVPRO of Southern Trumbull County responds to a water loss, ultimately the consumer's first concern has to do with the cause of the loss. Confirming this information can make a big difference when it comes to insurance coverage and the cost of mitigation. The differences in water damage coverage and sewer/drain backup coverage may be confusing at first, but is actually pretty self explanatory.

Water damage is the 'kind' of damage and sewer/drain is a 'cause' of the damage. They are easy to confuse if you don't read policies every day. 

Water damage covers a broken hot water tank or a pipe break. Back up sewage coverage is for when sewage backs up into your house. This type of loss is much worse than a broken fresh water pipe for reasons of contamination. 

Water Damage coverage can have many different causes, but the most common is a "sudden" and "accidental discharge" of water from things like burst pipes, faulty appliances, etc. There are also secondary damages to consider such as water getting into your house after a storm blew part of your roof off or a tree branch knocked through a window. A slow leak dripping over time would be excluded as a secondary loss because it is considered a maintenance issue.

A whole separate category of water loss would be floods, which is generally excluded unless you have purchased flood coverage. What distinguishes a 'flood' is that the water has pooled on the ground outside of your house before coming in and causing damage. Aside from the normal sense of flooding, there is also water from a downspout which enters the basement due to bad drainage or a clogged drain.

Avoiding Sewer Back Up

Prevention is always a best practice even if you do have coverage to pay the claim. There are several things you can do to prevent sewer back-up from destroying your home and property:

  • Install sump pumps and check regularly to ensure they are in working order
  • Have backflow valves installed in your home
  • Ensure that your property has good drainage sloping away from your home
  • Have plugs ready for drains and toilets
  • Keep your eaves, troughs and downspouts clean to allow for proper drainage

Most homeowners are not aware that sewer back-up is not a standard part of a homeowner’s insurance policy. You should verify whether or not you have coverage right away, before finding out you do not have it when your home is filled with sewer water.

If you don’t have this coverage on your policy, look for one that does include it and consider adding this coverage to your current policy. The cost of this additional coverage is low when you consider the peace of mind it provides.

Check here for more tips on Restoration! 

SERVPRO Stages Material Properly

2/26/2019 (Permalink)

SERVPRO of Southern Trumbull County remodeled this basement after a water loss

At SERVPRO of Southern Trumbull County we guarantee the quality of our work and ensure the best possible finished product in a variety of different ways. 

One way this is achieved is by making sure that materials we use in the rebuild phase have ample time to acclimate to their surroundings. When a material acclimates, its physical temperature changes to match that of the room around it.

This is important for a few reasons. Not only is the material easier to work with, but it helps to eliminate the possibility of problems arising after everything is installed.

Also, materials will expand and contract naturally as its temperature changes. If materials are installed before they are fully acclimated, and are still expanding and contracting, gaps can form between sheets of drywall, floor boards can buckle, and paneling can get a rippling effect. These types of problems not only look terrible, but they ruin the materials so they can't be fixed and must be replaced.

Different types of materials need to acclimate for different periods of time. All materials must acclimate for a minimum of twenty-four hours,  but some take much longer. For example, Hardwood plank flooring takes three to four days and snap-lock laminate flooring takes a minimum of forty-eight hours.

As a local restoration/construction company, we take pride in providing the best service for our customers and community. Our Construction Project Managers are always available to answer any questions you may have about your home or business project.

In need of repairs or remodeling work? Call SERVPRO of Southern Trumbull County at (330)392-6355

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